Prior to the completion of work on the connection of newly built communications, the customer sends a letter to the company on obtaining permission to connect the constructed water supply networks, indicating company details and email address by fax +375 17 591 01 02 or by e-mail info@greatwater.by indicating the place of connection , possible date and time of work.
The enterprise within 24 hours, after receiving the specified information, appoints the exact date and time of the connection work and informs the customer about it in writing.
The enterprise draws up an act on the required volume of water supply in 2 copies, 1 copy after being signed by the customer remains with the customer, the second copy of the act is sent to the accounting department of the enterprise.
The company's accountant sends the customer an invoice to the e-mail address specified in the customer's application letter within one business day..
The customer makes payment according to the invoice and provides a copy of the payment order to the company's accounting department.
The enterprise disconnects a section of the network for connecting communications after the customer pays for the volume of water according to the act.
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If the customer previously signed an agreement with the company for technical supervision , hydraulic testing, sanitization and flushing services, the customer only provides a letter of obtaining permission to connect the constructed water supply networks with the company details and email address by fax +375 17 591 01 02 or by e-mail info@greatwater.by indicating the place of connection, possible date and time of work.